FQAD Support

FQAD Support

Data protection

General information

The operators of this website undertake to handle your personal data responsibly. Consequently, we consider it a matter of course to comply with the legal requirements of the Swiss Federal Data Protection Act (DSG), the Ordinance on the Federal Data Protection Act (VDSG) and the EU General Data Protection Regulation (EU-DSGVO). In the following we would like to inform you about how we treat your personal data.

Processing of personal data

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. The data is processed – if at all – for non-commercial purposes. 

When visiting the site

When you access this website, the browser used on your device automatically sends information to our website server. The information about the visit to the website is temporarily stored in a so-called web server log file and automatically deleted after 7 days at the latest. The following information is recorded without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer,
  • date and time of access,
  • name and URL of the retrieved file,
  • website from which access is made,
  • browser used and, if applicable, the operating system of your computer

The data mentioned are processed by us for the following purposes

  • Ensuring a smooth connection establishment of the website
  • Ensuring comfortable use of our website
  • Evaluation of system security and stability as well
  • for other administrative purposes.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

When using the contact form

When using the contact form, it is necessary to provide a valid e-mail address so that we know who sent the request and can answer it. Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent. The personal data collected by us for the use of the contact form will be deleted immediately after the request you have made has been dealt with.

When booking a session


The data collected when booking an appointment online is essential for the consultation to take place. All data collected is only stored for the purpose of processing appointments and contracts. The following is collected in detail: Name and e-mail address as well as other information necessary for making an appointment. You can enter the description of your request in a free text field. This allows you to easily control which data you want to enter. You should therefore always only provide the personal data that you consider absolutely necessary. Article 6 (1) (b) GDPR serves as the legal basis for the processing of personal data required to fulfill a contract with you.  


You can book appointments directly via Calendly. Data collected in that process will not be saved on our server and is only used for organising the meeting


Transfer to third parties

We only pass on your personal data if you have given your express consent, if there is a legal obligation to do so or if this is necessary for the use of the website and the analysis of your user behavior. The use of the data passed on for this purpose by third parties is strictly limited to the stated purposes.  

The WordPress.org platform is used to create and IONOS does host our websites. 

Statcounter uses cookies and other technologies to collect data about visitors to our site and visitor activity on our website. This data includes:

  • Time and date of visit (this can help us to identify and plan peak times on our website).
  • IP address (this is a numeric label assigned to a device by an internet service provider to allow the device to access the internet).
  • Browser and operating system (this can help us to ensure that our website works correctly in the browsers/operating systems used to access our website).
  • Device information such as device type and screen size (this can help us ensure that our website works correctly on the devices used to access our website).
  • Reference to data such as a search engine link (this can help us understand which search engines are helping visitors find our site).

The legal basis for the processing is Art. 6 Para. 1 f GDPR, whereby our legitimate interest results from the fact that we evaluate the use of the website by visitors in order to be able to adapt the offer to the actual interests.

When you visit our website, a Statcounter cookie (called “is_unique”) may be placed on your browser. This cookie is only used to determine whether you are a first-time or returning visitor.

For more information about Statcounter’s use of cookies and how you can opt-out of Statcounter’s use of cookies, please visit the following link:  http://statcounter.com/about/set-refusal-cookie/

For more information, see Statcounter’s privacy policy:  https://statcounter.com/about/legal/#privacy


Cookies help, among other things, to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically saves on your computer’s hard drive when you visit our website.

If you do not want cookies, you can set your browser to disable cookies. Most browsers offer different options for protecting your privacy, in which the browser deletes cookies from your end device, blocks all cookies or warns you before a cookie is saved. The browser does not prevent previously set cookies from continuing to work on your end device until you have deleted all cookies in your browser settings.

The website is fully functional even after deactivating the optional cookies and there are no restrictions.  

Right to information and deletion

You have the right to request information about the personal data that we have stored about you. In addition, you have the right to have your personal data deleted, provided there is no legal obligation to retain it or a permit that allows us to process the data.  

You also have the right to request that we return the data you have given us (right to data portability).  

You can contact us for the aforementioned purposes via the e-mail address  reach.

You also have the right to complain to a data protection supervisory authority at any time.

Data security – SSL or TLS encryption

When you visit our website, we use the widespread SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. This is usually a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is being transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser.

Contact details of the person responsible for processing
Contact Marco Karrer, email: marco.karrer@hotmail.com

Last update: February 2023